Reporting MLM Content
What are false/deceptive health & income claims?
False/Deceptive Health Claim(s):
Claims that the companies’ products can treat, cure, prevent, alleviate the symptoms of, or reduce the risk of developing diseases or disorders, in violation of the law.
An essential oil MLM claiming that their essential oil cures autism.
“I am actually seeing results; more eye contact, more interactions with us…”
False/Deceptive Income Claim(s):
Claims of participants quitting their jobs, becoming stay-at-home parents, paying for their kids’ college tuition without incurring debt, traveling the world, and driving luxury vehicles, among other things.
However, the vast majority of distributors do not earn anywhere close to the amount of money that would support such lifestyles or allow them to get out of debt and onto the path toward financial freedom as many testimonials claim.
“Scentsy has provided me with the financial freedom, so i don’t have to worry about my bills.”
Report false, misleading, or deceptive advertising:
If you believe that you are a victim of a false, misleading, or deceptive advertisement in the United States, you can submit a complaint to TINA.org.
Reporting a non-emergency complaint:
If you are a consumer, health professional, or member of the cosmetics industry who wants to voluntarily report a complaint or adverse event (illness or serious allergic reaction) related to a cosmetic:
As part of DSA’s mission to promote the highest levels of business ethics among DSA member companies,[AKA don’t act like a Pyramid Scheme] their self-regulatory processes ensures that DSA member companies and their independent salespeople comply with the Code of Ethics.[AKA follow the laws]
Note: The MLM must be a current member of DSA.org
5.3.1 Product Claims
5.3.3 Compensation Plan Claims
The system will do the work for you;
Just get in and your downline will build through spillover;
Just join and I will build your downline for you;
Policies & Guidelines
doTERRA expects and requires its independent sales force to conduct themselves in accordance with the highest standards of ethical behavior. doTERRA Wellness Advocates are expected to practice the following ethical behavior when introducing people to, and representing the Company and its products. Violations of the Code of Ethics may subject the Wellness Advocate to disciplinary action by the Company depending on the materiality of the violation. The following guidelines help ensure a uniform standard of excellence throughout the doTERRA organization.
All Wellness Advocates should:
A. Be respectful of every person while conducting doTERRA related business.
B. Conduct themselves and their business activities in an ethical, moral, legal and financially honest manner. Wellness Advocates should not engage in activities and behavior that would bring disrespect or embarrassment to doTERRA, its corporate officers, employees, themselves, or other Wellness Advocates.
C. Refrain from making negative or disparaging statements about other, doTERRA, other companies, their employees, or their products.
D. Refrain from making negative or disparaging statements about other doTERRA Wellness Advocates.
E. Be truthful in representations of doTERRA products. Do not make diagnostic, therapeutic, curative or exaggerated claims.
F. Give support and encouragement to customers to ensure that their experience with doTERRA is meaningful and rewarding. Wellness Advocates should provide proper support and training to those they sponsor and who are in their Organization.
G. Accurately teach and represent the doTERRA Sales Compensation Plan. Be honest in explaining the income one may earn under the Sales Compensation Plan. Wellness Advocates should not use their own income as an indication of other’s potential success, or use compensation checks as marketing materials.
H. Abide by all of doTERRA policies and procedures as they are currently found in this Policy Manual and the other Contract documents, and as they may be amended in the future.